PRIVACY AUTHORISATION FOR INTRODUCERS / BROKERS & CREDIT PROVIDERS TO HANDLE PERSONAL INFORMATION OF INDIVIDUALS TO ARRANGE FINANCE

This Authorisation is to enable Introducers/Brokers and the Credit Providers that they deal with for the purpose of arranging finance to handle personal information about Finance Applicants and Guarantors that are individuals (eg sole traders, partners, and directors of companies) in compliance with the Commonwealth Privacy Act. Once a Credit Provider has approved the finance application it may need to separately solicit authorisation from the Applicant and/or Guarantor to manage that finance. The Information you provide will be held in accordance with our Privacy Policy.

A: ACKNOWLEDGEMENT BY APPLICANT(S) & / OR GUARANTOR(S) FOR INTRODUCER/BROKER & APPROACHED CREDIT PROVIDERS TO HANDLE PERSONAL INFORMATION.

By accepting this Authorisation, I/we, the Applicant(s) and/or Guarantor(s), acknowledge the following:

You, the Introducer/Broker, will refer the finance application to Credit Providers (the Approached Credit Providers) for their approval decision and assist me/us to manage the finance that is obtained from the Credit Provider that approves the finance application referred by You. You, the introducer/Broker may also refer the application details to a credit repair agency for assistance to repair your credit file in order to refer your application to a Credit Provider. Providers may include those listed in the schedule of credit providers below.

CREDIT PROVIDERS
Approached Credit Providers may include but are not limited to:

For that purpose, You and the Approached Credit Provider(s) will collect, use, and disclose information about me/us that identifies me/us or from which my/our identity can be reasonably ascertained (the Information). The Information may include my/our identity details, financial details, and employment details. It may also include "sensitive information" (e.g., health information, membership of professional/trade associations) in relevant circumstances and I/we consent to its collection.

The Information may be collected from me/us. The Information may also be collected from and disclosed to others to achieve the purpose by You and/or the Approached Credit Provider. In particular collected from and/or disclosed to my/our financial/accounting/legal adviser(s), the Applicant(s), the Guarantor(s), Credit and Business Reporting Agencies, current or previous Credit Providers, suppliers of goods financed by or secured as part of the finance, insurers of the finance or goods, valuers, legal representatives of You and/or the Approached Credit Providers, government departments (including, but not limited to, the ATO, ASIC, Registrars of business names, land/other assets, births deaths marriages, drivers licences). Only Information necessary for You or the Approached Credit Provider(s) to arrange the finance will be collected, used, or disclosed. More specific detail for the handling of information about my/our consumer and/or commercial credit worthiness, credit standing, credit history or credit capacity, and the amount of credit currently outstanding (the Credit Information) is contained below in Parts B and C of this form. Should an Approached Credit Provider decline the finance application submitted by You it may hold the Information in its record for a reasonable period from the date of this Authorisation to establish a credit history for any future finance applications submitted to it involving me/us within that time or as required or authorised by law. You and the Approached Credit Providers will not otherwise use or disclose the Information for any other purpose without consulting me/us before doing so. In particular, the Approached Credit Providers will not use or disclose the Information for the purpose of marketing other products or services to me/us.

I/we can access the information about me/us held on record by You and the Approached Credit Provider(s). Contact detail of the Approached Credit Providers is available from you. You and the Approached Credit Provider(s) may limit access in certain circumstances.

If I/we decline to provide all or part of the Information, You or the Approached Credit Providers may not be able to process the finance application.

If I/we provide information about any other individual(s) to You, that I/we will ensure that he/she is made aware that You have his/her Information, the purposes (and persons involved) in the collection, use and/or disclosure of the information by You and your contact details (including to access that information). Any consents given in this Authorisation will continue until the Approached Credit Provider has achieved the purposes of collection, use, and disclosure identified above, or until you provide notice otherwise.

B: CONSENT FOR INTRODUCER / BROKER TO ACT AS AGENT OF APPLICANT(S) / GUARANTOR(S) TO COLLECT AND DISCLOSE CREDIT INFORMATION FOR THE FINANCE APPLICATION:

By accepting the Authorisation, I/we acknowledge and consent to You, subject to the Commonwealth Privacy Act, for the purpose of arranging and managing the finance, to act as our agent with full authority to collect, use and disclose information about me/us relevant to that purpose. This includes, but is not limited to, authority to obtain access to information about my/our consumer and/or commercial credit worthiness, credit standing, credit history or credit capacity (the Credit Information) from a Credit Reporting Agency and/or a Commercial Credit Reporting Business and/or from a Credit Provider named in the finance application or referred to in the Credit Report and/or from the Approached Credit Provider(s). Disclose the Credit Information to the Approached Credit Provider(s) for their approval decision of the finance application. Credit reporting agencies may include but are not limited to; Illion, Equifax and Creditor Watch.

C: AUTHORITY FOR APPROACHED CREDIT PROVIDER(S) TO COLLECT AND DISCLOSE CREDIT INFORMATION ABOUT APPLICANT(S)/GUARANTOR(S) TO PROCESS FINANCE APPLICATION

By accepting the Authorisation, I/we acknowledge and consent to Approached Credit Provider(s), subject to the Commonwealth Privacy Act, collecting, using, and disclosing Credit Information [as defined above in Part A] if necessary for their approval decision of the finance application submitted by You. This includes, but is not limited to: Disclose information about me/us to a Credit Reporting Agency namely, my/our identity details and either that I/we have applied for credit and the amount or that I/we have offered to act as Guarantor(s) in respect of that credit in order for the Approached Credit Provider to collect Credit Information from that Agency and for the Agency to create or maintain a record of Credit Information about me/us.

Collect Credit Information about my/our commercial activities or commercial creditworthiness from a Commercial Credit Reporting Business Disclose to and collect from any of my/our current or past Credit Providers named in the finance application or in Credit Information issued by a Credit Reporting Agency or a Commercial Credit Reporting Business respectively, Credit Information about my/our consumer or commercial credit arrangements. This may include a "banker's opinion". Disclose to and collect from the Guarantor(s) Credit Information necessary for the purpose of that person deciding whether to act as guarantor(s), or to keep the Guarantor(s) informed about the guaranteed finance. Disclose to and collect from You; the above-named Introducer/Broker, as my/our authorised agent. We acknowledge that this does not limit any Approached Credit Provider, in its absolute discretion, dealing directly with me/us for its approval decision. Disclose to and collect from insurers (including trade and mortgage) or underwriters as necessary for them to assess whether to insure risks that may arise from the finance. Disclose to and collect from government authorities or others as required or authorised by law. Disclose to and collect from government authorities or others to, in particular, enable me/us to be identified and/or to verify information that I/we have provided. It may include administrators of births, deaths, and marriages, motor vehicles (or other property) registrations, drivers (or other statutory) licences, electoral roll(s), land titles, financial interests in motor vehicles (or other property), business names or corporate governance, bankruptcies and court judgments, telephone numbers, tenant information and professional licences/authorisations.

1. Veda Australia and Veda (NZ) will give Ausloans Pty Ltd the information about me for that purpose.
2. You will give your personal information to Veda Australia and Veda (NZ) & that Veda Australia and Veda (NZ) will hold that information on their systems and use it to provide their reporting service.
3. When other Veda Australia and Veda (NZ) customers use the Veda Credit reporting service, Veda Australia or Veda (NZ) may give the information to those customers.
4. When other Veda Australia and Veda (NZ) customers use the credit reporting service Veda Australia and Veda (NZ) will give them the customer’s updated information. 

VERIFICATION EXCHANGE CONSENT:

Verification Exchange Consent:
So that my application can be assessed, I consent to your service provider, Equifax Verification Exchange®, collecting, using and disclosing my personal information as my intermediary in accordance with the Verification Exchange Collection Statement (https://www.equifax.com.au/hrsolutions/pdf/ve-collection-statement.pdf), including disclosing to my employers (or to payroll or other service providers who might act on behalf of my employers) to identify me; and collecting and using my employment income, history and related information from such parties to allow you and/or, where you act as my Introducer to any prospective lender or credit provider, that third party (through Equifax Verification Exchange® as its service provider) to verify those matters.

COMPREHENSIVE INSURANCE QUOTE CONSENT

Insurance is an important part of protecting your chosen asset.
Aus Loans can arrange a quote for you from our panel of insurers (Suncorp Insurance, Eric Insurance, MiBike, Club Marine) for you, if you consent. There is no obligation to proceed with a quote, we just want to make sure you have considered insurance and have it sorted before you take possession of your asset. If you would not like Aus Loans to discuss insurance with you or provide you with an obligation-free quote, please let your agent or consultant know.

CONSENT TO ELECTRONIC COMMUNICATION
By providing us with your email address or mobile phone number, you consent to our using them to send you notices. Paper documents will not be given unless required by law, you should regularly check electronic communications for notices from us. To protect your privacy, the email address and mobile phone number you provide should be accessible only by you. Your consent to the giving of documents by electronic communication may be withdrawn at any time.

CREDIT QUOTE

This is a Quote only that sets out important information about the services that we may provide you as your broker. There will be no cost to you from this Quote unless your application proceeds to settlement.
We are required to provide this Quote to you before we provide any credit assistance to give you an understanding of what we may do for you and what we may charge.

We provide ‘Credit Assistance’ when we:
• Suggest or assist you to apply for a Finance Lease or Credit Contract with a particular credit provider; or
• Suggest you remain in a Finance Lease or Credit Contract with a credit provider: or
• Suggest or assist you to apply for an increase to the credit limit of a Finance Lease or Credit Contract with a particular credit provider.

Scope of Services
You have requested that we provide you with credit assistance and other services set out below. Such as Finance, Insurance and/or warranty which we will quote as a service for FREE until you are happy to accept the quote and proceed.
The maximum amounts that are payable by you to us in relation to these services are as follows

Fees for Services
The maximum fee payable to the licensee (Aus Loans Pty Ltd), which can be financed with your contract can be: Up to $2500 (Two Thousand Five Hundred Dollars)

The Average fee payable is $990 (Nine Hundred and Ninety Dollars), which can be financed with your contract. Your broker will advise the exact cost of the fee payable upon approval of your application.

Maximum charges that may be payable by the licensee (Aus Loans Pty Ltd), to a referrer can be up to 50% (Fifty Percent) if your application has been referred to Aus Loans via a referral agreement partner.

By proceeding with your online application/enquiry your accept these terms – your acceptance will be recorded with a digital signature.

CREDIT GUIDE

What is a credit guide?

A Credit Guide sets out important information about the services that we provide as a licensee broker, any fees and commission payable to us, our responsible lending obligations, and our internal and external dispute resolution procedures and how you can access them.
We are required to provide this Credit Guide to you as soon as practicable after it becomes apparent that we are likely to provide credit assistance to you.

What is credit assistance?

We provide credit assistance when we:

• Suggest or assist you to apply for a particular credit contract with a particular credit provider; or
• Suggest or assist you to apply for an increase to the credit limit of a particular credit contract with a particular credit provider; or
• Suggest you remain in a particular credit contract with a particular credit provider.

Which credit providers or Lessors do we utilise when providing credit assistance?

We source credit products from a limited number of banks, lenders, and other credit providers. At present, we can write loans with the following banks, lenders, and other credit providers, but we do use others:

• • Pepper
• • Finance One
• • AMMF
• • Latitude Financial
• • Liberty Financial
• • Plenti

How will I pay for the credit assistance provided?

The actual fee depends on the extent of work we need to undertake on your behalf but will not exceed $2,500 - Two Thousand, Five Hundred Dollars (Including GST). The actual amount will be confirmed in the credit proposal we present to you prior to your acceptance of the credit we have obtained. This fee will be payable at the time the funds are released by the credit provider. No fee is charged if you do not accept the credit proposal.

We will provide you with a credit quote containing details of our fees and any payments made to us by credit providers before we provide you with credit assistance.

What information is required to receive credit assistance?

Before we provide you with credit assistance, we are required to complete a Preliminary Assessment.
This preliminary assessment makes enquiries about:

• • your requirements and objectives for seeking a credit product
• • your financial and relevant personal situation; and
• • your repayment capacity.
  
  We may also request documentation to verify the information contained in the preliminary assessment, such as payslips, letter of employment and bank statements.
  

What information is kept on my credit file and can I examine my file?

We maintain a record of your personal profile including details gathered as part of our preliminary assessment.

You are entitled to request a copy of our Preliminary Assessment, and we must give you a copy if requested. There is no charge for requesting or receiving a copy of the Preliminary Assessment:

• At any time during the first 2 years - we must provide it within 7 business days; or
• Between 2 years and 7 years after it was conducted - we must provide it within 21 business days

We are committed to implementing and promoting a privacy policy, which will ensure the privacy and security of your personal information.

Are commissions, fees or other benefits paid to Ausloans Pty Ltd by the credit provider?

When we provide you with credit assistance, we (or our directors, employees, and authorised credit representatives) receive commissions from the credit providers involved. We may receive the following commissions when we provide credit assistance to you:
• Upfront Commission.
• Additional Commission depends on the total volume of business we place with the credit provider.

We can provide, on request, a reasonable estimate of the commission, fees, and benefits and how they are calculated.

Are commissions paid by Ausloans Pty Ltd to other parties?

We may pay a referral fee to people or organisations that refer clients to us who receive credit assistance from Ausloans Pty Ltd All amounts paid to the referrer are from Ausloans Pty Ltd's share of the commission and benefits. You won't pay any additional amount if we pay a referral fee. A referral fee is only paid to the referrer by Ausloans Pty Ltd on settlement of a loan. We can provide, on request, a reasonable estimate of the commission and how it is calculated.

What is a suitability assessment?

By law, we must not provide you with credit assistance if the credit contract is unsuitable for you. If unsuitable, we cannot:

• Suggest or assist you to apply for a particular credit contract with a particular credit provider; or
• Suggest or assist you to apply for an increase to the credit limit of a particular credit contract with a particular credit provider, or
• Suggest that you remain in your particular credit contract with your particular credit provider. 

When is a credit contract or consumer lease unsuitable?

A credit contract or consumer lease will be unsuitable if:

It is likely that you will be unable to comply with the financial obligations under the credit contract; or

It is likely that you could only comply with the financial obligations with substantial hardship (such as having to sell your principal place of residence); or

It is likely that the credit contract will not meet your stated requirements or objectives.

 
We want to ensure that the credit products you select with us are not unsuitable for your needs. Because of this, it is important that you openly and honestly discuss with us your requirements, objectives, preferences, financial situation, and repayment capacity.

What should I do if I have a complaint about the Credit Licensee?

 If you have a complaint or concern about the service provided to you by the licensee, please contact their Complaints Resolution Manager. As part of the Internal Dispute Resolution policy, they will investigate the matter and endeavor to address it as quickly as possible. You can submit a complaint directly with the Complaints Resolution Manager for Ausloans Pty Ltd

In writing to:        Complaint Resolutions Manager

                                  1/33 Ereton Dr, Arundel QLD 4214

By Phone:            1800 277 768

By Email:             resolutions@ausloans.com.au

 The aim is to completely resolve any issues you raise. If, despite our best efforts, you believe your complaint has not been satisfactorily dealt with you can refer your complaint to an independent External Dispute Resolution Scheme. Your Representative belongs to the following external, independent dispute resolution scheme, which can be contacted as follows:

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

 In writing to:        Australian Financial Complaints Authority   
                                    GPO Box 3
                                    Melbourne VIC 3001

By Phone:              1800 931 678 (free call)

By Email:                info@afca.org.au

Online:                      www.afca.org.au