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                  Lorna Robinson

                  Lorna Robinson

                  Lorna Robinson is head of call center operations and customer service. When shes not delighting customers with great service she enjoys spending time with family and firends.

                  Recent Posts by Lorna Robinson:

                  COVID-19 Customer Confidence - Turning Covid Confusion to Customer Confidence

                  by Lorna Robinson, on Oct 22, 2020 12:11:19 PM

                  COVID-19 Customer Confidence - Turning Covid Confusion to Customer Confidence

                  Managing customer service during a pandemic While we as customer service or call center managers are familiar with business continuity and even in some business disaster recovery planning, pandemic planning …

                  Read Story
                  Topics:Customer Experience and ServiceCustomer Servicecall center
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                  Ausloans Finance Group is a member of the Finance Brokers Association of Australia (FBAA),  Australian Financial Complaints Authority (AFCA) and the Franchise Council of Australia (FCA). Ausloans Finance Group entered the market in 2009 and has grown to 3 brands within the group to offer consumers, brokers, dealerships and other businesses a holistic approach to financing. 

                   


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